Term of Use

Welcome to Shanghaijoker.com . If you visit or shop at www.shanghaijoker.com , you accept these conditions.

Please read them carefully.


Review and comments  
Visitors may post reviews, comments, photos, and other content; sende-cards and other communications; and submit suggestions, ideas, comments,questions, or other information, so long as the content is not illegal,obscene, threatening, defamatory, invasive of privacy, infringing ofintellectual property rights, or otherwise injurious to third parties orobjectionable and does not consist of or contain software viruses, politicalcampaigning, commercial solicitation, chain letters, mass mailings, or any formof "spam." You may not use a false e-mail address, impersonate anyperson or entity, or otherwise mislead as to the origin of a card or othercontent. Shanghaijoker.com reserves the right (but not the obligation)to remove or edit such content, but does not regularly review posted content.  Shanghaijoker.com has the right but not the obligation tomonitor and edit or remove any activity or content. Shanghaijoker.com takes no responsibility and assumes noliability for any content posted by you or any third party.    


Privacy& Security Policy

Shanghaijoker.com takes precautions to protect your Personal information. When you submitsensitive information via the website, your information is protected bothonline and offline.      
The policy of allowing access to this Personal Information is only to ourstaffs with a need to know.


Information use:      
We need the information to process your orders and offer better services to you; we want to make it easier to tailor our products and services to your particular needs. We also want you to have the most enjoyable Internet and shopping experiences possible. This Personal Information also may be used to contact by email youabout sales, special offers and new site features.


Links      
Our website containslinks to other sites (like tracking web). Please be aware that Shanghaijoker.comis not responsible for the privacy practices of such other sites. We encourageusers to be aware when they leave our site and to read the privacy statementsof each and every website that collects personally identifiable information.This privacy statement applies only to information collected by this website.               If you wish to talk to Shanghaijoker.com customer care representative, please call or write to Customer ServiceExecutive in Shanghaijoker.com.


Service Charges & PaymentTerms

1.               The Service charge will be calculated from the total amount value of the  product + Local Courier fee

                    For Overseas Customer also, the Service charge will be calculated from the total amount value of the  product + Local Courier                     fee.

2.               If the Customer want to order any goods, Shanghaijoker will ,  place an order with the supplier on behalf of the Customer 

3.               Customer need to pay the amount before  we place the order, after we receive the payment, 

                    we place the order and request the supplier to send the goods directly to the Clients address. 


ProductWarranty

  • Missing Item                                                                                                                                                                                                   Item(s) missing completely or partially from an order
  • Cosmetic Damage                                                                                                                                                                                             Physical damage on the product’s surface or shell
  • Wrong Product Received

Product received is completely different from the Shanghaijoker ' s  description

  •  Verified  Functional Failure

Failure that makes the device unusable, for which repairing requires changing critical

Components.

  • Customer  Induced Damage

Damage caused by customer's incorrect operation or insufficient protection, including but not

limited to broken screen, water damage, scratches, rust etc.

  • Defective ProductClaim

Product is claimed tobe defective by the customer, but passed initial quality control inspection.

  • Out Of Warranty

Products that are no longer covered under warranty

  • Non- Authorized Return

Customer returned the product(s) without Shanghai jokers authorization.

 

Points to Consider:

1. The request for the above should be submitted on the same day of receiving the goods. 

     After that Shanghaijoker will not proceed further.

2. If the returned products cannot be repaired due to serious damage or defect, 

    Shanghaijoker will send the original defective item back to the customer.

3. Please check your products carefully upon receipt of the parcel and immediately inform us of any issues.

4. When ordering products on Shanghaijoker.com,product manuals,

      instructions and safety warnings may not be in the destination country language; the products (and accompanying materials) 

     may not be designed in accordance with destination country standards, specifications, 

     and labeling requirements; and the products may not conform to destination country voltage and other electrical standards. 

     Please confirm that the adapters and other standards are correct for your country before ordering.

5. Incase of return of goods the cost of the goods will be refunded.             

     The Courier Charges and Service Charges will not be refunded.

6.     Shanghaijoker will not provide any Invoices (FAPIO)

7.     If the Customer requires invoices 10% of Service Charge is charged extra.

8.     For exchange of Goods in the same rate (for change of colour or size) Shanghaijoker will not collect any charges.

 

Return Policy

1.               Shanghaijoker is not responsible for any products quality. 

                   Some suppliers gives warranty for some electronic & non-electronic goods.             

                   In that case Shanghaijoker will help you for exchange / warranty services during the warranty period.

2.               Most items within the product warranty period can be returned for either refund or replacement.

3.               For repair / exchange of goods during the warranty period, the Warranty Card should be provided.

4.               For return of goods the Courier Charges will be barred by the customer, but Shanghaijoker will not charge any service charges.

5.               The replacement will be for the same item or another similar product as per our return policy.        

6.               Please note that there turned item must be with its original packing and accessories.

7.               Shanghaijoker.com will arrange for reshipment or refund after receiving your returned  items.

8.               Please provide a tracking number on return shipments to ensure the safety of your parcel.

9.               Shanghaijoker .com will not take any responsibility for lost or missing return shipments.

10.           In case of return of goods the cost of the goods will be refunded.             

                  The Courier Charges and Service Charges will not be refunded.

11.           Shanghaijoker will not provide and Invoices (FAPIO)

12.           If the Customer require  invoices 10% of Service Charge is charged extra.

13.             For exchange of Goods in the same rate (for change of colour or size) Shanghaijoker will not collect any charges.

 

Refund Terms

1.               In case of refund /return of goods, depending upon the situation the Suppliers decision is final.

2.               If the customer receives the goods in a damaged condition or any items or missing the customer should report to our                     Customer Services within the same day.

3.               In case of refund /return of goods any photocopy or any references is more preferable.

4.               Some refund issues will be finalized by Alipay only.

5.               The refund request maybe delayed if any case is sued on suppliers.

6.               If the refund amountis deposited in any local Bank A/c. the customer need to bare the bank transaction fees.

                   If the Customer, Courier the goods for return, customer has to provide the Courier Tracking no. to the supplier for better                     service.

Copyright and Patents   
All content included on this site, such as text, graphics, logos, buttonicons, images, and audio clips, digital downloads, data compilations, and software, is the property of Shanghaijoker.com or its content suppliers and protected by international copyright laws. The use of any Shanghaijoker.com trademark or service mark without our express written consent is strictlyprohibited.    


Order acceptance   
Please note that there may be certain orders that we are unable to accept and must cancel. Shanghaijoker.com reserves the right, at sole discretion, to cancelany order for any reason. Some situations that may result in your order beingcanceled include limitations on quantities available for purchase, inaccuraciesor errors in product or pricing information, or problems identified by us. Wemay also require additional verifications or information before accepting anyorder. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.   



Note :  We reserve the right to change the Terms & Conditions at any one point with or
                without notifying the users and subscribers at anytime